1. Return & Exchange Policy
Eligibility: Returns or exchanges are accepted only if the product is damaged, broken, or missing upon delivery.
Timeframe: Customers must initiate a return or exchange request within 18 hours of receiving the product.
Procedure: To process a return or exchange, please provide a video recording of the unboxing, clearly showing the issue.
2. Refund Policy
No Refunds: We do not offer refunds.
Exchanges Only: In cases of damaged, broken, or missing items, we offer exchanges, provided the issue is reported within the stipulated timeframe and accompanied by the required unboxing video.
Exchange replacement product wil be delivered in 5 days
